FAQ

Complete our contact form with your preferred dates and themes. Our reservations team responds within 24 hours with availability and a tailored proposal.

We recommend 2-4 weeks’ notice for bespoke itineraries, and a minimum of 72 hours for single experiences.

Yes. We can hold slots for 5 days with a refundable deposit while you confirm travel plans.

Guiding, materials, meals specified in the itinerary, and community contributions are all included unless otherwise stated.

Private groups of 8+ guests receive customized pricing. Please share your group profile for a detailed quote.

Meeting points are at our campus welcome pavilion unless a different location is indicated on your confirmation. Transfers can be arranged on request.

Yes, children aged 6+ can participate with a guardian. We also offer sensory stations for younger guests.

Please let us know mobility or dietary considerations. We provide ramp access, seating options, and alternative activities where possible.

A portion of every booking funds wildlife corridor mapping, community ranger programs, and tree planting around the sanctuary.

We curate short volunteer immersions focused on citizen science and community projects. Indicate your interest when booking.

Cancel 7 days in advance for a full refund. Between 7 and 3 days we credit your booking for a future stay. Within 48 hours, charges apply to cover community commitments.

We monitor conditions closely and reschedule or adapt activities while keeping you informed.

Absolutely. Experiences are hosted by residents in their homes, farms, and community spaces. We do not stage or replicate cultural practices.

We provide personalized quotes based on your group size, preferred dates, and selected experiences. Contact us for detailed pricing and availability.